Check CyberArk permissions on safe members
Verify all necessary permissions are added to the safe members
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Log in CyberArk PVWA and go to Policies > Safes.
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Find the safe for which you want to check the permissions and click Members .
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Add or check the members from section CyberArk AIM/AAM Agent configuration or CyberArk Central Credential Provider configuration depending on the account (secret) retrieval method you are using.
This example illustrates the correct members and their permissions:
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bob is the end user provided in the CyberArk Username field on the create/edit CyberArk credential window in Trust Protection Platform
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TppApp is the application provided in the Application ID field on the create/edit CyberArk credential window in Trust Protection Platform
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VenafiPVWAUser is the service account provided in the Web Service User field on the CyberArk connector in Venafi Configuration Console
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Prov_WIN-PVWA is the Central Credential provider (this member is not needed when using the Windows AIM/AAM Agent retrieval method)
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Prov_PAN-TEST153 is the credential provider of the TPP engine where the AIM/AAM Agent was installed (this member is not needed when using CCP retrieval method)